Star Card FAQ’s

HOW DO I USE MY STAR CARD?

To earn your many rewards, simply insert your Star Card into any card reader on any slot machine and make sure the reader displays “accepted”. Table players, present your card to the table personnel before making your first bet.

HOW DO I QUALIFY FOR THE EPIC, PARAMOUNT AND RED CARPET STAR CARD?

While playing with the Premiere Star Card, you will see your tier score points accumulate. Once you have earned 100 tier points (in a 12 month period) you will become an Epic member. Continue on your journey to 600 tier points and you will become a Paramount member, and when you make it to 2,500 tier points you will become a Red Carpet member. Once you have reached your new status, visit the Promotions Booth to have your new upgraded Resorts Star Card issued.

DOES MY EPIC, PARAMOUNT OR RED CARPET CARD HAVE AN EXPIRATION DATE?

Your Star Cards have expiration dates based on a rolling 12 month period. To remain in your current Star Card level you must maintain the tier points above.

WHAT ARE COMP DOLLARS AND WHERE CAN I USE THEM?

Comp dollars accumulate daily and can be used in the many Resorts restaurants and lounges for food, beverage, and more! Comp Dollars will expire after 6 months of inactivity, so make sure you use what you’ve earned. (1 Comp Dollar = 1 dollar, all outlets accept Comp Dollars at full value.)

WHAT IS CASHBACK AND HOW DO I USE IT?

You earn Cashback while playing your favorite slot machine. Cashback is valid 72 hours after your trip has ended and can be used in increments of $5. Epic Members: At least 10 points must be earned in a gaming day before cashback begins to accumulate. Cashback expires 2 months from date earned so be sure to use it Paramount and Red Carpet Members: At least 3 points must be earned in a gaming day before cashback begins to accumulate. Cashback expires 2 months from date earned so be sure to use it

HOW DO I KNOW HOW MANY COMP DOLLARS, TIER POINTS AND CASHBACK DOLLARS I HAVE?

View at any Kiosk on the casino floor, on-line at www.ResortsAC.com or visit the Promotions Booth with proper photo identification.

WHY DO YOU WANT MY EMAIL ADDRESS AND PHONE NUMBER?

Resorts loves to surprise our Star Card holders with casino specials! There are exclusive offers to our Resorts Star Card Members who have given us their email addresses and phone numbers. Sign up today!

HOW CAN I GET INVITED TO SPECIAL EVENTS & GIFT GIVEAWAYS?

Use your Star Card while playing slots and tables, and you may qualify.

HOW DO I EARN A TIER POINT?

Tier points are earned based on play and differ based on machine and game denomination. All slot player tier points are earned based on average bet, length of time played and hold percentage of game. Table players earn based on average bet and length of time played.

HOW DO I REDEEM MOHEGAN SUN COMP POINTS AT RESORTS?

Simply present any card at the outlet of your choice for purchases. You may use one or all three cards to secure your purchase. (Mohegan Sun -Connecticut, Mohegan Sun Pocono Downs – Pennsylvania and Resorts Star Cards).