Star Card FAQ’s

HOW DO I USE MY STAR CARD?

To earn your many rewards, simply insert your card into any card reader on any slot machine and make sure the reader displays “accepted”.Table players, present your card to the table personnel before making your first bet.

HOW DO I QUALIFY FOR THE EPIC, PARAMOUNT & RED CARPET CARD?

While playing with the Premiere Card, you will see your tier score points accumulate. Once you have earned 100 points (in a 12 month period) you will become an Epic member. Earn 600 points and you are a Paramount member. Earn 2,500 points and you are Red Carpet status. Once you have reached your new status, the promotions booth will issue you your upgraded Resorts Star Card!

WHY DO MY EPIC, PARAMOUNT & RED CARPET CARDS HAVE AN EXPIRATION DATE?

Your cards have expiration dates based on a rolling 12 month period. To remain in your current card level you must maintain the tier points above.

WHAT ARE COMP DOLLARS AND WHERE CAN I USE THEM?

Comp dollars accumulate daily and can be used in the many Resorts owned restaurants and lounges for food, beverage, and more! They do expire so make sure you use them within 6 months of the day you earn them! (1 Comp Dollar = 1 dollar, all outlets accept Comp Dollars at full value.)

WHAT IS CASHBACK AND HOW DO I USE IT?

You earn Cashback while playing your favorite slot machine. Cashback is valid 72 hours after your trip has ended and can be used in increments of $5. At least 3 points must be earned before cashback begins to accumulate. Cashback expires within 2 months of earning, so be sure to use it!

HOW DO I KNOW HOW MANY COMP DOLLARS, TIER POINTS AND CASHBACK I HAVE?

View at any Kiosk on the casino floor, slot machine, on-line at www.ResortsAC.com or visit the promotions booth with proper photo identification.

WHY DO YOU WANT MY EMAIL ADDRESS?

Resorts loves to surprise our card holders with casino specials! There are exclusive offers to our Resorts Star Card Members who have given us their email addresses. Sign up today!

HOW CAN I GET INVITED TO SPECIAL EVENTS & GIFT GIVEAWAYS?

Use your card while playing slots and tables, and you may qualify.

HOW DO I EARN A POINT?

Points are earned based on play and differ based on machine and game denomination. All slot player points are earned based on average bet, length of time played and hold percentage of game. Table players earn based on average bet and length of time played.

HOW DO I REDEEM MOHEGAN SUN COMP POINTS AT RESORTS?

Simply present any card at the outlet of your choice for purchases. You may use one or all three cards to secure your purchase. (Mohegan Sun -Connecticut, Mohegan Sun Pocono – Pennsylvania and Resorts Star Cards)