Resorts Casino Hotel Is Now Open!

    We are excited to welcome you back! It takes all of us so be sure to do your part and follow our social distancing and safety guidelines to ensure a safe, enjoyable time for you and those around you.

    All reservations booked through July 1, 2020 have been canceled with no fees. To book a future reservation please visit our booking page. We look forward to welcoming you back soon and we will keep you updated regarding upcoming events and promotions.

    Please continue to check back for updates. We look forward to welcoming you back soon.

    Resorts Casino Hotel Blueprint for Reopening

    View Blueprint PDF

    PLAY SAFE, WORK SAFE

    Our Play Safe, Work Safe Plan has been developed to welcome you back to a comfortable, fun and safe environment.

    The Play Safe, Work Safe Plan includes advanced cleaning and state of the art ultraviolet light technology and a bipolar ionization air purification system! Rest assured our plan is the best in town!

    pdf guidelines

    A MESSAGE FROM RESORTS’ PRESIDENT & CEO MARK GIANNANTONIO

    play safe work safe video

     


    BY WORKING TOGETHER, WE WIN TOGETHER

    Wash Hands

    Have Good, Clean Fun

    • Wash your hands often
    • Swipe a wipe – For your safety wipe stations are available thru out the property, please sanitize your hands and wipe down surfaces.
    • Hand sanitizing stations have been added throughout the property and are available on each table game
    • Individual Packaged handwipes will be available at transactional locations including the front desk, at the promotions booth, the casino cage, and in our restaurants

    Stay Six Feet Apart

    We Are Socializing Safely

    • Maintain a safe distance of 6 feet or more from others as much as possible.
    • Look for signs on the floor in places where lines may form to ensure distancing
    • 4 Aboard – To practice safe social distancing, please limit elevator passengers to 4 at a time
    • Plexiglass has been added to transactional locations
    • Every other slot machine will be available for play and seating at table games will be arranged to allow for safe distances between players
    • The casino floor capacity will be capped at 25% to ensure a comfortable experience
    • Outdoor dining will be seated to ensure social distancing.


    Temperature Check

    Temperature Check

    A simple, non-invasive temperature check will be performed on all team members as they enter the property, and protocols are in place to monitor symptoms.

    • Any team member with a temperature reading higher than 100.4 degrees will be re-tested to confirm
    • If the reading is still high, team members will be asked to return when they feel healthy and will be reminded to follow up with their health care provider
    • All guests must answer a health survey prior to entry

    Mask at Casino

    Be Social, Be Safe By Wearing a Mask

    • It is mandatory for guests and employees to wear masks unless eating or drinking. If you do not have a mask, security will provide one to you.
    • At this time, smoking will not be permitted on the casino floor, per Governor’s orders.

    Atlantic City Restaurants Now Open

    Comfortable Dining

    • Outdoor restaurants and bars will reduce seating to allow for physical distancing during dining or enjoying a beverage
    • Outdoor dining and beverage options are available at Margaritaville, LandShark Bar & Grill, Eastwind and Wet Willies
    • Tables will not be set until guests arrive and signage will be displayed on tables that are not available for seating
    • No contact room service will be available for hotel guests

    Atlantic City Hotel Safety

    Safe Hotel Stay

    • Valet Service will not be available but you may drop your luggage off at the door
    • Physical distancing during hotel check-in will be in place including plexiglass partitions between the guest and the hotel check-in team member
    • Mobile Express Checkin and Checkout will be available to limit contact
    • Turn down service will not be offered at this time
    • Room attendants will not clean nor disinfect an occupied room while the guest is present in the room
    • The Fitness center will remain closed

    Improved Indoor Air Quality

    • Advanced UV-C technology will be installed in the air handlers to kill bacteria and viruses
    • Bipolar ionization air purification technology is being installed on the casino floor, lounges, and restaurants

    Disinfecting Measures

    • UV sterilization technology on all escalators to eliminate bacteria and viruses on handrails
    • Mobile ultraviolet light technology that is used in the health care industry is being used to clean and disinfect areas
    • SERVPRO, a professional cleaning company, has disinfected and sanitized the casino with their patented electrostatic spraying process


    Restaurant Information & Updates

    Enjoy a wide variety of outdoor dining and take out options.  At this time indoor dining and lounges are closed due to the Governor’s orders.   Continue to check back for updates.

    July Restaurant Hours >

    OUTDOOR DINING

    Eastwind

    LandShark Bar & Grill

    Jimmy Buffett’s Margaritaville

    Mukashi

    TAKEOUT OPTIONS

    Gallagher’s Steak House – 4pm – 9pm
    Eastwind
    LandShark Bar & Grill
    Jimmy Buffett’s Margaritaville
    Soup Man
    Dunkin’ Donuts
    Famiglia Pizza
    Ruby’s Dinette
    Wet Willie’s
    Häagen-Dazs

    Take out must be consumed in hotel room or outside of the property

    CLOSED TEMPORARILY

    Capriccio

    Gallagher’s Burger Bar

    Breadsticks

    Cielo

    5 o’Clock Somewhere Bar

    Paramount Club

    Epic Club


    NOW OPEN: Jimmy Buffett's Margaritaville

    NOW OPEN: Jimmy Buffett’s Margaritaville

    Now Open For Outdoor Dining

    Margaritaville

    Jimmy Buffett’s Margaritaville is now open for outdoor dining!

    NOW OPEN: LandShark Bar & Grill

    NOW OPEN: LandShark Bar & Grill

    Now Open For Outdoor Dining

    LandShark Bar & Grill

    LandShark Bar & Grill is now open for outdoor dining!

    NOW OPEN: Wet Willie's

    NOW OPEN: Wet Willie’s

    Now Open For Take Out

    Wet Willie’s

    Wet Willie’s is now open for take out!

    RESTAURANTS AND VENUES NOW OPEN

    RESTAURANTS AND VENUES NOW OPEN

    OPEN FOR OUTDOOR DINING & TAKEOUT

    Resorts Casino

    Click to view hours of our restaurants and venues opening over the holiday weekend.


    In Room Dining for Hotel Guests

    In Room Dining Available for Hotel Guests starting July 2

    in room dining logo

    *Hours subject to change

    View Menu

    Hotel Dining - Get Room Service


    Updates from the President & CEO

    MARCH 24, 2020 - A MESSAGE FROM MARK GIANNANTONIO, PRESIDENT & CEO OF RESORTS CASINO HOTEL

    Dear Friend,

    During this time of uncertainty, it’s more important than ever to stay connected. While we may be practicing social distancing physically, staying engaged with the important people in your life is one of the most essential things we can do right now.

    Let’s stay in touch and support each other. We’ll get through this together.

    We’re called upon to be there for one another, with patience, understanding and compassion. On behalf of all of us at Resorts, we’re committed to being your partner and persevering together in all the days and weeks ahead.

    First and foremost, our hearts go out to anyone who’s been impacted by the virus, either directly or indirectly. Our thoughts are especially with those who are sick, to whom we extend our heartfelt wishes for a full recovery.

    We’re truly inspired by the selfless healthcare workers around the world who are on the front lines working tirelessly to care for people in need.

    Personally, I feel very lucky to see everyone working together to overcome this pandemic and I know we will. And when the time is right, I look forward to welcoming you back to Resorts.

    Stay calm. Stay strong. Stay healthy.

    Sincerely,

    mark

    P.S. Your cashback, comp dollars and card status will not expire while we are closed. When we reopen we will give you details on the new expiration dates.

    APRIL 16, 2020 - A MESSAGE FROM MARK GIANNANTONIO, PRESIDENT & CEO OF RESORTS CASINO HOTEL

    Dear Friend,

    Times are challenging right now, and more than anything we want you to be safe. I want you to know we will get through this together.

    And when we do, the Resorts family is looking forward to welcoming you back to our boardwalk home.

    You may have many questions regarding your Star Card account while we are temporarily closed. Below are a few updates that I would like to share with you:

    • Card Tier Status & Tier Points – you will not lose any of your tier points and your tier status will not change during our temporary closure. When we reopen, all card tier expiration dates will be extended for 90 days. You’ll enjoy all of the rewards you currently have and we’ll keep them waiting for you.
    • Cashback Balance & Comp Dollars – expiration dates for earned cashback and comp dollars will be extended 90 days from the date we reopen. So you can relax and visit when YOU are ready.
    • Promotions, Entertainment & Special Events – our team is working diligently on scheduling future promotions, offers, and events. Please continue to check our website for updates. We will let you know when your future offers will be available to view on your online account.

    And because it’s always good to get something more, be sure to look for “Tier Point Multiplier Days”. We want you to know how valuable your business is to us, so when you return we want to help you gain even more rewards and maintain your current card tier status or advance to the next tier even quicker!

    In addition, all room reservations that you have booked during the dates we remain closed will automatically be cancelled for you.

    I want to personally thank you for being a loyal Resorts Casino customer. Please stay safe, take care of your loved ones, and we look forward to welcoming you back in the near future.

    Sincerely,

    mark

    P.S. Your cashback, comp dollars and card status will not expire while we are closed. When we reopen we will give you details on the new expiration dates.

    MAY 21, 2020 - A MESSAGE FROM MARK GIANNANTONIO, PRESIDENT & CEO OF RESORTS CASINO HOTEL

    Dear Friend,

    I wanted to take just a moment to check in on you and your family and hope you are all doing well and staying safe. Although we do not have an exact opening date yet, it is my priority to keep you updated on all that we are doing to prepare for the day that you can return to Resorts.

    We are working diligently to ensure the safety and well being of our guests and team members. Right now, we are coordinating closely with our state and local officials, including health care experts, to develop new operating plans so that we are ready for our guests and team members when we receive approval to open our doors and welcome you back. Our goal is to provide the best guest experience in a fun and safe environment.

    Our essential team members continue to work on maintenance projects and upgrades while we are closed. In addition to extensive cleaning and sanitizing of the casino and hotel, we have also installed a new key system for the hotel. In the near future we will be introducing mobile Express check in and check out to limit contact.

    We miss you and look forward to welcoming you back in the near future. Until then, stay informed by visiting our website at www.resortsac.com/covid and follow us on facebook, Instagram and twitter.

    Sincerely,

    mark

    P.S. Your cashback, comp dollars and card status will not expire while we are closed. When we reopen we will give you details on the new expiration dates.

    JUNE 5, 2020 - RESORTS CASINO HOTEL ANNOUNCES PLAN TO WELCOME BACK GUESTS & TEAM MEMBERS

    Resorts Casino Hotel Introduces

    Plan to Welcome Back Guests and Team Members

    Investing Significant Capital into Technology

    ATLANTIC CITY, NJ (June 5, 2020) – In response to the global COVID-19 pandemic, Resorts Casino Hotel has developed a Play Safe, Work Safe plan to responsibly welcome back guests and team members to the most  comfortable, fun, and safe environment.  “We want our guests to be able to enjoy the friendly and warm experience that has always been part of our core values but with the addition of  new health and safety measures” said Mark Giannantonio, President and CEO of Resorts Casino Hotel.

    The plan includes a significant capital investment to improve air quality as well as clean and sanitize surfaces across the property.  This investment includes the installation of advanced bipolar ionization and UV technology to purify the air and clean surfaces. “We are excited about being one of the safest destinations in our region upon reopening. We will be utilizing what research has shown to be the best sanitization and air quality technology available today,” said Mark Giannantonio. “As we adapt to our ‘new normal,’ we have taken the steps to provide for the safety and well-being of our team members and guests.”

    Advanced cleaning and decontamination efforts will be done and will include the following:

    • The installation of UV-C sterilization technology on all escalators to regularly eliminate bacteria and viruses on handrails.
    • Mobile ultraviolet light technology that is utilized in the nation’s top hospitals will be used to clean and disinfect areas including hotel rooms and public restrooms.
    • Advanced UV technology will also be installed in the air handlers to kill bacteria and viruses.
    • The installation of a bipolar ionization air purification system which purifies and disinfects the air flowing into a space and reduces the spread of airborne viruses and bacteria resulting in healthier indoor air quality.
    • Servpro, a professional cleaning company, has disinfected and sanitized the casino complex with their patented electrostatic spraying process.

    The Play Safe, Work Safe plan also includes measures to ensure the health and well-being of team members with mandatory health screening and temperature checks.  In addition, team members will be thoroughly trained on the CDC and industry wide health and safety protocols upon returning to work.  Team members will still be smiling but under masks and, in many areas, will be serving guests through a plexiglass barrier.

    Guests can expect to enjoy first class hotel, dining, and gaming experience with some new safety initiatives:

    • Hotel guests can utilize mobile express check-in and checkout.
    • Casino and hotel elevators will maintain a maximum occupancy of four people.
    • Social distancing will be seen throughout the property including on the casino floor where every other slot machine will be available for play and there will be limited seating at all table games.
    • Seating in Resorts owned, and tenant operated restaurants will be reduced to provide a comfortable dining experience.
    • Hand sanitizer stations and hand wipes will be readily available throughout the property for the convenience of both guests and team members.

    Resorts Casino Hotel will be ready to welcome guests back when the state indicates that we can open.

    Additional information on safety protocols and reopening efforts will be forthcoming as Resorts Casino Hotel looks forward to welcoming back our valued guests, team members and partners soon. Additional updates on bookings, online gaming offerings, current promotions and more are being regularly provided at resortsac.com/covid-19-statement.

    JUNE 11, 2020 - A MESSAGE FROM MARK GIANNANTONIO, PRESIDENT & CEO OF RESORTS CASINO HOTEL


    We are eager to welcome you back to our One Of A Kind destination on the beautiful Atlantic City beach and boardwalk. While we are awaiting the announcement of our opening date by the governor of New Jersey, we have been working on a Play Safe, Work Safe plan to responsibly welcome you back to the most comfortable, fun and safe environment.

    Upon your return you can expect to enjoy a first class hotel and gaming experience with some new safety initiatives:
    – Mobile express check-in and checkout for a limited contact transaction
    – Social distancing will be seen throughout the property
    – Hand sanitizer stations and hand wipes will be readily available throughout the property
    – Casino and hotel elevators will maintain a maximum occupancy of four people

    We are making significant investments into technology to improve air quality, as well as clean and sanitize surfaces across the property. This includes the installation of advanced bipolar ionization and UV technology to purify the air and clean surfaces.

    Finally, the Play Safe, Work Safe plan also includes measures to ensure the health and well-being of team members with mandatory health screening and temperature checks. In addition, team members will be thoroughly trained on the CDC and industry-wide health and safety protocols upon returning to work.

    Additional updates on our Play Safe, Work Safe Plan will be coming soon so stay tuned by following us on social media and visiting Resortsac.com for more information on the new technology and to read the full Play Safe, Work Safe plan.

    We miss you and look forward to welcoming you back soon.

    Sincerely,

    mark

    JUNE 17, 2020 - RESORTS CASINO HOTEL TO INSTALL PATENTED AIR PURIFICATION SYSTEM

    Resorts Casino Hotel to

    Install Patented Air Purification System

    AtmosAir Solutions Bi-Polar Ionization Technology

    ATLANTIC CITY, NJ (June 17, 2020) – Resorts Casino Hotel announced today that it will be installing AtmosAir Solutions patented bi-polar ionization indoor (BPI) air purification system technology on the entire casino floor, all smoking and non-smoking areas, hotel lobby, some bars, restaurants and the food court area.

    The installation is part of Resorts’ Play Safe, Work Safe plan to responsibly welcome back guests and team members after its closure due to the COVID-19 pandemic. Resorts Casino Hotel has taken extensive measures to ensure that team members and guests are safe when either coming to work or visiting the property.

    AtmosAir’s BPI technology is proven over 99% effective in neutralizing coronavirus. Tests performed by Microchem Laboratory confirmed that the presence of coronavirus was reduced by 99.92 percent within 30 minutes of exposure to AtmosAir’s bi-polar ion technology.

    “AtmosAir will provide, research shows, the best air quality technology available today,” said Mark Giannantonio, President and CEO of Resorts Casino and Hotel. “We have taken this step to provide our guests with a comfortable, fun, and safe environment.”

    “We are excited to help Resorts Casino relaunch operations with our public health technology for indoor environmental purification,” said Steve Levine, President and CEO of AtmosAir. “As businesses start to reopen, we know how crucial it is to keep people as safe as possible so they can have fun again, and we’re honored that we can contribute to that effort with Resorts.”

    “Casinos have a range of air and surface sanitation needs, and bi-polar ionization is going to help them achieve that, including neutralizing the potential presence of coronavirus,” said Tony Abate, Vice President of Operations and Chief Technology Officer for AtmosAir. “From dining to gaming to entertainment, we want Resort’s patrons to enjoy themselves without worrying about the air they’re breathing.”

    AtmosAir’s bi-polar ionization devices, installed in HVAC systems, emit Ions into the air in occupied spaces, which proactively attack and neutralize coronavirus, other viruses, germs, bacteria, mold, and other contaminants in the air and on surfaces, therefore rendering them inactive.

    Resorts Casino Hotel will be ready to welcome guests back when the state indicates that we can reopen.  Additional information on safety protocols and reopening efforts will be made available at resortsac.com/covid-19-statement.


    FAQ

    HOTEL

    Trips booked during temporary closure – All reservations booked through July 1, 2020 have been cancelled and your credit card will not be charged. For Non Refundable reservations, your credit card will be refunded within 7-10 business days.

    Future bookings cancellation – No fees are being charged for cancellations on future bookings at this time.

    ENTERTAINMENT

    Dennis DeYoung – April 24, 2020 – This event has been cancelled.

    American Rush Tribute Lotus Land – May 30, 2020 – This event has been postponed.

    A Bronx Tale – A One Man show starring Chazz Palminteri – June 27, 2020 – This event has been postponed.

    Tower of Power – Step Up Tour 2020 – August 21, 2020 – This event has been postponed.

    STAR CARD CLUB MEMBERSHIP

    Expiration dates – All comp dollars, cashback, and card tier levels will not expire while we are closed. You will not lose any of your tier points and your tier status will not change. All card tier expiration dates will be extended to September 30, 2021.

    BUSES

    Question: Is there current motorcoach service and if not when will it resume?

    Answer: Individual and group motorcoach  service is temporarily suspended. Individual service will be up and running based on motorcoach operator schedules. Please visit their websites for further information.  If you have plans on traveling with a group please contact your group leader. We look forward to welcoming back all day and overnight motorcoach guests.

    Login to our player portal for updates on future offers and promotions.

    CONVENTIONS

    We are available to discuss future conferences.

    If you would like information regarding hosting an upcoming conference at Resorts, click HERE and fill in an RFP request and someone from our Hotel Sales Team will respond as quickly as possible . You may also call 609.340.7850.

    WEDDINGS

    You have been planning for this day since forever and we at Resorts want to “CONGRATULATE” you! Whether you are just starting your planning or have had to change your date, Resorts is here for you.

    Our Catering team and our vendor partners are committed to providing you with uninterrupted, unparalleled service.

    Check out what we offer below or if you would prefer to speak directly to our wedding specialist, give Eva a call at (609) 340-6828.

    We can’t wait to celebrate your celebration!

    ONLINE GAMING

    Play your favorite slot & table games online by visiting resortscasino.com

    For more information regarding funding & withdraw options click HERE

    To contact ResortsCasino.com click HERE