Accessibility Statement

Resorts Casino Hotel strives to provide an accessible experience for all guests.

Resorts Casino Hotel strives to provide an accessible experience for all guests. We have designed our hotel with accessibility in mind.

Reasonable Accommodations

If you have questions about the accessibility of our facility please contact us at 800-322-7469 or fill out the form on this page and state your question in the “comments” section to let us know how we can help. We welcome the opportunity to assist guests in identifying features of, and reserving, accessible rooms.

We provide reasonable accommodations to guests upon request and at no charge, including auxiliary aids and services. Depending upon the nature of a request, we may need sufficient notice to provide a reasonable accommodation or access to the information requested.

Resorts Casino Hotel welcomes relay calls.

Contact Us About Accessibility


Accessible Facility & Features

Resorts Casino Hotel was designed with accessibility in mind. For example, we provide:

  • Accessible meeting rooms and ballroom
  • Accessible parking spaces for cars in the self-parking facility
  • Accessible public entrance
  • Accessible registration desk
  • Accessible public restrooms
  • Accessible route from the accessible public entrance to the accessible guestrooms
  • Accessible route from the accessible public entrance to the registration area
  • Accessible route from the hotel’s accessible entrance to the meeting room/ballroom area
  • Accessible route from the hotel’s accessible public entrance to at least one restaurant
  • Accessible route from the hotel’s accessible public entrance to the business center
  • Accessible route from the hotel’s accessible public entrance to the exercise facilities
  • Accessible route from the hotel’s accessible public entrance to the swimming pool
  • Accessible route from the hotel’s accessible public entrance to the meeting rooms and ballrooms
  • Accessible route from the hotel’s accessible public entrance to the casino and sports book
  • Swimming pool hoist for pool access
  • Alarms – Visual Strobe
  • Audible alerts in elevators
  • Hotel complies with the Americans with Disabilities Act of 1990
  • Service animals trained to perform a specific function are welcome
  • Strobe alarms
  • TTY for guest use available at no additional cost
  • Designated accessible parking spaces, including van accessible spaces

Our hotel facilitates an accessible experience for individuals who use mobility devices. We ensure that curb cuts, ramps, entrances, doors, and routes are accessible. Our hotel includes features such as accessible elevators with Braille signage, accessible rooms, and check-in desks at lower heights.

Service animals are welcome in our hotel.

Accessible Rooms

Resorts Casino hotel provides guests with the ability to identify and reserve accessible rooms. We strive to ensure that guests with disabilities can reserve accessible rooms in the same or similar time frame and manner as guests without disabilities.

Our accessible rooms include the following features:

  • Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width
  • Braille room numbers
  • Closed captioning on televisions or closed captioning decoders
  • Lowered light switches
  • Lowered peep hole in door
  • Lowered shelf storage
  • Lowered thermostat controls
  • Phone – Audio/Strobe can be added to your room at no additional cost
  • Accessible bathrooms
    • Toilets
    • Showers (including roll-in showers)
    • Grab bars
    • Sinks at lowered heights
    • Maneuvering space for individuals who use mobility devices
  • Visual alarm for hearing impaired

Booking Accessible Rooms

When booking rooms through our online reservation system, room descriptions include accessible features.

For additional information about accessible rooms, to reserve an accessible room, or to add selected accessible features to a room, please contact us at 800-322-7469  or fill out the form on this page and state your question in the “comments” section.

Comments, Suggestions and Concerns

We are always working to ensure that our hotel is accessible to guests and the public, including individuals with disabilities. If you have any comments regarding the accessibility of our facility, suggestions regarding how we might make your experience easier, or concerns about issues we may have missed, please contact us at 800-322-7469  or fill out the form on this page and state your question in the “comments” section. In your communication to us, please specify the nature of the accessibility issue you are raising.

Third-Party Websites

Resorts Casino Hotel’s website contains links to web pages hosted by third parties. We do not make representations with regard to the accessibility of third-party websites and are not able to remediate accessibility barriers on such websites.